Refund policy

Refunds & Exchanges
We do not offer any refunds, only exchanges. Exchanges of product can be made within 14 days, item must be returned in it's same condition. Please email us or chat with us to process a return.

Return shipping must be paid by the customer unless the item arrives damaged or incorrect, in which case we will pay for the cost of return. For domestic deliveries, the return fee is 20AED, for international returns, please reach out for more information.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.